Frequently Asked Questions
Everything you need to know about your AMVR experience
What shipping methods are available and how long does delivery take?
We offer standard and expedited worldwide shipping. Standard delivery typically takes 7-15 business days, while expedited shipping arrives within 3-7 business days depending on your location.
Are your VR accessories compatible with all headset brands?
AMVR designs specialized accessories for specific models including Meta Quest, Valve Index, and HP Reverb. Please check the 'Compatibility' section on each product page to ensure a perfect fit for your device.
What is your return policy for electronic accessories?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging within 30 days of receipt for a full refund or exchange.
Do AMVR products come with a warranty?
Yes, all our products include a 12-month limited warranty covering manufacturing defects. If you experience any quality issues, please contact our support team with your order number.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure and convenient transactions.
How can I track my order once it has been shipped?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website where you can monitor your package's progress in real-time.