Returns & Exchanges

At AMVR, we want you to be fully satisfied with your VR experience, which is why we offer a 30-day return policy for items in original condition. If your gear isn't the perfect fit for your setup, we are here to help with a straightforward exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the electronics and accessories in their original packaging, ensuring all cables and manuals are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect the returned hardware, we will process your refund to the original payment method or ship your replacement within 5-7 business days.